As close as possible to you

hands partnerBusiness, as a whole, in the U.K. is embarking on a period of change not seen before in a generation. The decision to Leave the EU presents challenges and degrees of uncertainty that require companies of all sectors to scrutinise their business models like never before. This means that company suppliers and outsourced partners will become a critical pillar of that strategy, demonstrating the ability to innovate and partner at new levels. At the same time, the customer is evolving with technology at a tremendous pace where they now dictate how and when they want to be contacted; consequently, technology is also exposing poor Customer Service at a global level with the click of a button through social platforms.

At Comdata U.K. we specialise in the ability to provide a fully integrated OMNI-Channel solution with pro-active vs. reactive methodologies and technology that stays ahead of the market curve. The end customer is at the heart of our company culture and our holistic approach to delivering an End to End optimization solution for our clients is what makes us the cut above the rest while delighting customers in the process. We also pride ourselves on the ability to offer the flexibility, speed and client satisfaction that our clients expect today. We make working with a supplier a smooth and rewarding experience where every day we aspire to Earn the Right to have their business.

Philip Mostyn
General Manager UK Operations

What makes us unique

makers
Vision

In nowadays everchanging world, digital is reaching maturity and impacts all the sectors, which are reinventing themselves in the depth to adapt to this new reality. This new environment means customer interact more and they expect more in terms of experience with brands: Customer is King, Customer is everything.

Mission
Our services, from outsourcing of customer interactions and processes to customer experience consulting, are entirely focused on one goal: helping our client to maximise the customer value, by creating the smart blend of people, process and technology.  We are a special breed of business partners - we are makers: we think and do, we cherish both and that fruitful combination makes us better at our job. Our group combines an international footprint with a strong, decentralized, local expertise, to be as close as possible to our clients.

Ambition
We desire to transform the present as to design the future of both our clients’ businesses and our industry. Globally and in each country, we are present, we aim to be recognised as the market shaper in Customer Interaction & Process Management.

Our Values

values

  • We seek Excellence and we make things happen
  • We earn customer trust and build employee  loyalty every day
  • We believe in innovation as a mindset
  • We trust in an international team because we embrace cultural diversity
  • We support the communities where we work and live

Facts & Figures

ff

UK Headquarters

Comdata UK
8-9 Harbour Exchange Square
London, E14 9HF, United Kingdom
 +44 02078145287